I’m fairly sure that if war ever erupts between the United States and India it will somehow involve a person of power and importance in America getting pissed off at an Indian customer service technician named Ricky. 🙂
I’m fairly sure that if war ever erupts between the United States and India it will somehow involve a person of power and importance in America getting pissed off at an Indian customer service technician named Ricky. 🙂
I called Directv customer service and they made sure to tell me that they were in a city (forgot name) in New York. I was so surprised by this kind gesture that I knew it was going to a pleasant experience…and it was!
Sherry, I’ve had the same experiences with DirectTV and with AT&T Wireless customer service. US based, understandable, understand the idiosyncrasies or our language, efficient, and worth every extra cent it may be costing me.